FAQ

  • What is Box-and-Party.com?

    Box-and-Party.com is your one-stop shop for party supplies, themed decoration boxes, and digital downloads. We simplify party planning with ready-to-use themed party boxes (shipped to your door) and offer expert advice through our blog and even instant digital printables for DIY décor.

  • What are themed party decoration boxes?

    Our party decoration boxes are carefully curated sets that include everything you need to decorate your event in style. Depending on the theme, boxes may include items like banners, balloons, tableware, cake toppers, party favors, and matching décor pieces—all color-coordinated and ready to use.

  • What kind of digital products do you offer?

    We sell a variety of digital party assets, including: Printable backgrounds (balloon, superhero, Christmas, and more), Invitation templates, Party décor printables (labels, signs, banners), Clipart and design elements, Party planning guides and checklists

  • How do I receive my order?

    Party Boxes are shipped directly to your address. You’ll receive a tracking number once dispatched.

    Digital Downloads are delivered instantly via email or your account dashboard. Just click the link to download.

  • What file formats and sizes are delivered for digital products?

    Our digital items are high-resolution PNG, JPG, or PDF files. Most are formatted in A4 size (210 × 297 mm), though some come in additional sizes. Check product descriptions for details.

  • How many times can I download my purchased digital file?

    You can re-download your purchased file(s) multiple times through your account or email link (usually up to a set limit).

  • Can I modify the digital designs?

    You may resize, crop, or combine elements for personal use. However, reselling, redistributing, or claiming them as your own is not permitted unless you hold a commercial license.

  • What if I have trouble with my order?

    For party boxes: Contact us if items arrive damaged or incomplete, and we’ll make it right.

    For digital downloads: If a file is corrupted or won’t open, reach out via our Contact us page with your order details, and we’ll send a replacement.

  • Do you release new themes?

    Yes, we certainly do! We regularly launch new party box themes (for birthdays, holidays, and seasonal events) as well as fresh digital printables. Subscribe to our newsletter or follow us on social media for updates and special discounts.